Key Responsibilities:
- Work with multiple IT groups, vendors and lab personnel to validate instrument systems software and maintain them through entire system lifecycle.
- Manage access rosters and software support for multiple lab instrument systems.
- Assist in periodic reviews of access rosters, system audit trails, data backup effectiveness, etc.
- Create and maintain templates, dashboards and tools to support business operations using MS Office products like Excel, Word, Sharepoint, Power BI and PowerApps
- Compile and track data for control charting
- Assist with data integrity reviews for data contained in scientific reports and tables.
- Follow the local standards for documentation practices and record retention.
- Follow all applicable procedures and guidance documents.
- Generate process metrics as required.
- Respond to all phone calls, instant messages, and emails regarding lab instrument validation and support process questions.
- Notify supervisor and/or escalate issues if appropriate data integrity processes are not followed.
Educational Requirements:
B.S. or M.S in Computer Science/ IT/ Biotechnology
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